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OTAs, handled: from onboarding to everyday extranet grind
Getting listed is easy. Ranking, converting and staying sane across four extranets is the real work. We onboard your property properly and then run the channel week after week.
What this fixes
Sort order is earned
OTAs rank listings by content completeness, photos, response rates and conversion. Most independent properties never optimise these, and sit on page three.
Onboarding errors are expensive
Wrong room mapping, missing policies or tax misconfiguration at setup cause cancellations, disputes and payout problems for months afterwards.
The extranet never sleeps
Promotions expire, reviews pile up, competitors undercut. Without weekly attention, a good listing quietly decays.
What's included
- Platform selection for your property type: MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia, Airbnb
- Account creation or recovery, property verification and payout setup
- Room mapping, policies, taxes and cancellation rules configured correctly
- Listing content: descriptions, amenity mapping, photo curation to raise content scores
- Promotion & visibility campaigns per platform, planned to season
- Weekly extranet hygiene: rates sanity-check, availability, expiring deals
- Review responses on every platform within 48 hours
- Channel-manager selection and setup guidance for rate/inventory sync
- Monthly channel report: production by OTA, commission paid, direct-shift plan
Common questions
Can you recover a suspended or duplicate listing?
Usually, yes. We work platform support processes for duplicate, suspended or wrongly-mapped listings; it's one of the most common cleanup jobs we do.
Do you set our room rates?
Rate strategy is decided with you. We advise on positioning versus your comp set and manage promotions; final pricing authority stays with the owner.
Will OTA bookings cannibalise direct bookings?
Managed well, no. OTAs bring first-time guests, and our direct-booking setup converts them into commission-free repeat guests.
See where you stand
The free audit covers this service and everything around it.