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Hostarra Platform Early accessOne system to run the whole property
Independent hotels and restaurants juggle five disconnected tools, or a register book. The Hostarra Platform puts front desk, POS, kitchen, staff, inventory and billing in one place, with AI where it earns its keep.
Front of house to back office
- Front desk: check-in / check-out, walk-ins, room assignment
- Reservations calendar with room-type inventory and tariff plans
- WhatsApp self check-in with ID verification and digital registration cards
- Housekeeping status board: dirty / clean / inspected, per room
- Folio, extras and split billing with GST-compliant invoices
- Direct-booking and WhatsApp enquiry capture into the reservations calendar
- Night audit and daily flash report: occupancy, ADR, RevPAR
- OTA-ready: designed to connect to channel managers for rate & inventory sync
Everyone working from the same board
When housekeeping marks a room clean, the front desk can sell it, instantly. Reservations, room status, folios and staff tasks share one state, so nobody double-books a room or checks a guest into one that isn't ready.
Guests verified on WhatsApp before they arrive
The check-in bot collects ID from DigiLocker or a photo, matches a selfie, fills in the registration card and takes the balance by UPI. Verified guests appear on the arrivals board with a green tick; anything uncertain goes to the desk.
The same bot runs tenant KYC for PGs and coliving, passport check-in for hostels and member onboarding for coworking.
Order to kitchen to table, without shouting
- POS: dine-in, takeaway and delivery orders with table map
- Kitchen Display System (KDS): live order queue, prep timers, bump & recall
- Menu management: items, variants, combos, time-based menus
- Captain app on mobile for tableside ordering (React Native)
- Aggregator order intake: Zomato / Swiggy orders alongside dine-in
- Recipe-level inventory: auto-deduction, wastage log, reorder alerts
- KOT routing by station: tandoor, chinese, beverages, dessert
- GST billing, day-close and cash reconciliation
What both sides stand on
Staff & scheduling
Shift rosters, attendance, role-based access, and tip/service-charge handling, for housekeeping, kitchen and front desk alike.
Reports owners read
One daily WhatsApp summary: revenue, occupancy or covers, top items, voids and discounts. Deep dashboards when you want them.
Works on real infrastructure
Web + Android/iOS, built for patchy internet: offline-first billing that syncs when the connection returns.
Stack: React & React Native front ends, Node.js services, PostgreSQL, built and maintained by the Hostarra engineering team.
Intelligence built in, not bolted on
Every module feeds the AI suite: demand forecasting, a WhatsApp guest concierge, review intelligence, menu engineering, and computer-vision monitoring on the CCTV you already own.
Straight answers
Is the Hostarra Platform available today?
It's in early access. Core POS, Kitchen Display, order management and staff scheduling modules are in active development; waitlist members get pilot pricing and shape the roadmap.
Does it work for PGs, hostels, coliving and coworking?
Yes. The same core runs beds and tenants for PGs, dorms for hostels, members and billing for coliving, and desks and meeting rooms for coworking.
Will it work for a hotel with a restaurant inside?
Yes, that's the design centre. One system covers rooms and F&B: front desk and reservations on one side, POS and KDS on the other, with shared billing, inventory and staff.
What does it cost?
Early-access pilots are priced per property with founding-customer discounts. Join the waitlist and we'll share pilot terms.
Be a founding property
Pilot pricing, direct line to the builders, and a roadmap you help set.